Privacy Policy

Last updated: April 22, 2026

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, mailing address, and payment information when you order screening services. For tenant screening purposes, we collect applicant information including name, date of birth, Social Security number, and address history as authorized by the applicant.

2. How We Use Your Information

We use the information we collect to process screening orders, provide customer support, send order confirmations and results, maintain compliance with FCRA and other applicable laws, improve our services, and communicate with you about your account or orders.

3. Information Sharing

We do not sell your personal information. We share information only with: TransUnion and other data providers to fulfill screening requests; payment processors to complete transactions; and as required by law or to comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data in transit and at rest, secure payment processing through Authorize.net, and restricted access to personal information on a need-to-know basis.

5. FCRA Compliance

All tenant screening services are provided in strict compliance with the Fair Credit Reporting Act (FCRA). Screening reports are only provided to authorized parties with a permissible purpose. Applicants have the right to dispute inaccurate information and receive a free copy of their report if adverse action is taken.

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. We may use analytics services to understand how visitors interact with our website.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Screening reports are retained in accordance with FCRA requirements.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at order@verifytenant.com or call 1.954.628.8222.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.

10. Contact Us

If you have questions about this privacy policy or our data practices, contact us at: